Columbia Customer Service
Help Topics
Order Status:
Sign In and Check Order Status
If you have an account with us, you can sign in to review all your orders in one convenient location. (Unfortunately, you can only track orders that were placed after your account was created.)
Sign InContact Columbia
- E-mail us
- Customer service (800) MA-Boyle (800) 622-6953
- Mon - Fri, 6:00 a.m. - 6:00 p.m. PST
- Customer service Canada (800) 265-7067
Columbia's Easy Returns
Shop with confidence. If it doesn't work out, we'll take it back. Just use the pre-printed label and ship it back to us within 30 days of the purchase date.
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Outerwear Limited Lifetime Warranty
Our outerwear comes with a Limited Lifetime Warranty, so if something fails to perform we’re here for you. Our warranty team can help evaluate the situation and figure out what we need to do to take care of things. Have a question about how it works or what is covered? Check out the questions and answers below for the full scoop. Read More »